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PRIVACY STATEMENT

This statement was last updated on 4th October 2007.

We are committed to protecting the privacy of all personal information obtained from you during your visits to this website. This privacy policy explains what personal information we may collect from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy.

Who is the data controller for this website?

The data controller for this website is QG Business Solutions Ltd, Dalmar House, Barras Lane Estate, Dalston, Cumbria, CA5 7NY

What information do we collect and how do we use it?

Depending on which website facilities you use, we collect five different types of information. The types of information and uses are explained below.

When you register with our site, we may contact you to ask whether you would like to be added to our mailing list, so that we can tell you about our services.

If you are a registered user, we may use information from the five types to offer personalised information when you use the website, notify you of changes to our service, ask your opinions and to help us improve our service to you.

1. Information that you provide to us

We collect and process information that you provide for specific purposes. This may include demographic information such as your name, email addresses, mailing address and telephone number. We use the information to provide you with the specific information, product or services that you request from us and to communicate with you. If you contact us we may keep a record of that correspondence.

You will be asked to provide information about yourself when you use certain site facilities, including the following:

  • Email this page" - the email address you type is not retained by us.

  • "Feedback" - you are asked to give an email address only if you want a reply to your feedback. This address is forwarded to the relevant contact along with your feedback and is not retained on the website.
  • "Contact us" - you will be asked for contact information if you request a call from us.
  • "Find Contacts" - you will be asked to type your postcode into the search box for the purposes of the search.
  • "Event Bookings" - we will record the details of your transaction to ensure the fulfilment of your order.

2. Website usage information

We receive and store certain information whenever you interact with us. We collect website usage information from a number of sources:

  • Our web server.
  • URLs passed to us when you enter our site.
  • "Tags" placed in web pages that send information to us or our processors. Some tags run a small piece of javascript on your machine (see below for more on javascript).
  • Some information entered by you on forms on the website. In web usage information where information is entered by a user who has not logged in, truncated postcodes (excluding the last two characters) and telephone area codes may be used to measure regional demographics, but are not traceable back to you.
  • A selection of Internet service providers.
  • A selection of search engine companies.
  • IP addresses.
  • Cookies.

We collect web usage information during your visits to our site including information on the date, time, page viewed or searched for, publications ordered, guides printed, tools used, subscriptions and referrals made and other information relating to your browsing activity on our website. Where you are a registered user of our website and have logged in, we may collect web usage information to enable us to build a demographic profile. We may also use web usage information to create statistical data regarding the use of our website. We may then use or disclose that statistical data to others for marketing and strategic development purposes, but no individuals will be identified in such statistical data.

We collect web usage information to help us:

  • assess the effectiveness of marketing campaigns
  • develop and deliver services and information that better meet your needs
  • inform you of events, services and products which we believe to be relevant to you, where you have consented to be contacted for such purposes

3. IP Addresses

We use IP addresses to analyse trends, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

4. Cookies

Cookies are small files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie often includes an anonymous unique identifier. Cookies do not damage your computer. Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You do not have to accept cookies. You can decide if you want to accept cookies by changing the settings on your browser to either accept all cookies, reject all cookies, or notify you when a cookie is set. Switching off cookies will still allow you to view the majority of content on our site, although it may restrict your use of our interactive tools.

There are two types of cookie. Persistent cookies remain on your computer for a specified time. We use persistent cookies to:

  • identify that a registered user has returned
  • collect information for use as described above.

Session-specific cookies are deleted when you leave the website. We use session-specific cookies to:

  • hold the information given while using an interactive tool on the website
  • hold your details when you are logged into the site
  • hold your search criteria while you are carrying out a search of the website
  • collect information for use as described above

5. Javascript

We use javascript, a simple web scripting language, for interaction with users. We also employ it to collect web usage information for the purposes described above.

Disclosure of information

We will not sell, rent or disclose your information to any third parties other than those set out in this privacy policy without your consent. We do not transfer your personal information outside of the European Economic Area.

Linking to other websites

This website contains links to many other websites. Anonymous visit or session information may be passed to other websites for the web usage information purposes described above. None of this information can be related to an individual user of the website. The operators of other sites may collect information from you which will be used by them in accordance with their own data protection policy.

This privacy policy applies only to our website. We are not responsible for the privacy practices within any other websites. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on any other website that you visit.

Security

We use technologies and security measures to safeguard your information and keep strict security standards to prevent any unauthorised access to it.

Changes to this policy

This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should continue to check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes.

Your rights

If your use of this site falls under the Data Protection Act as a personal user, you have a right to request a copy of any information held about you. If you wish to do this, please contact us, explaining that your interest is to review your personal information. Except where the law obliges us to keep your data, we will ensure that your data is gathered and/or purged from the servers. We will need to receive appropriate identification that proves you are the correct person to request the information.




   
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Email: info@qgbiz.co.uk
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