This statement was last updated on 4th October 2007.
We are committed to protecting the privacy of all personal
information obtained from you during your visits to this website. This privacy
policy explains what personal information we may collect from you and the
purposes for which it will be used. By using this website you give your
agreement to the data practices described in this
Who is the data controller for this website?
The data controller for this website is QG Business Solutions Ltd, Dalmar
House, Barras Lane Estate, Dalston, Cumbria, CA5 7NY
What information do we collect and how do we use it?
Depending on which website facilities you use, we collect five
different types of information. The types of information and uses are explained
When you register with our site, we may contact you to ask whether
you would like to be added to our mailing list, so that we can tell you about
If you are a registered user, we may use information from the five
types to offer personalised information when you use the website, notify you of
changes to our service, ask your opinions and to help us improve our service to
1. Information that you provide to us
We collect and process information that you provide for specific
purposes. This may include demographic information such as your name, email
addresses, mailing address and telephone number. We use the information to
provide you with the specific information, product or services that you request
from us and to communicate with you. If you contact us we may keep a record of
You will be asked to provide information about yourself when you
use certain site facilities, including the
- Email this page" - the email address you type is not retained by us.
- "Feedback" - you are asked to give an email address only if you want a
reply to your feedback. This address is forwarded to the relevant contact
feedback and is not retained on the website.
- "Contact us" - you will be asked
for contact information if you request a call from us.
- "Find Contacts" - you
will be asked to type your postcode into the search box for the purposes
of the search.
- "Event Bookings" - we will record the details of your transaction
to ensure the
fulfilment of your order.
2. Website usage information
We receive and store certain information whenever you interact
with us. We collect website usage information from a number of
- Our web server.
- URLs passed to us when you enter our site.
- "Tags" placed in web pages that
send information to us or our processors. Some tags run a small piece of
information entered by you on forms on the website. In web usage information
where information is entered by a user who has not logged in, truncated
postcodes (excluding the last two characters) and telephone area codes may
be used to measure regional demographics, but are not traceable back to
- A selection of Internet service providers.
- A selection of search engine
- IP addresses.
We collect web usage information during your visits to our site
including information on the date, time, page viewed or searched for,
publications ordered, guides printed, tools used, subscriptions and referrals
made and other information relating to your browsing activity on our website.
Where you are a registered user of our website and have logged in, we may
collect web usage information to enable us to build a demographic profile. We
may also use web usage information to create statistical data regarding the use
of our website. We may then use or disclose that statistical data to others for
marketing and strategic development purposes, but no individuals will be
identified in such statistical data.
We collect web usage information to help us:
- assess the effectiveness of marketing campaigns
- develop and deliver services
and information that better meet your needs
- inform you of events, services
and products which we believe to be relevant to you, where you have consented
to be contacted for such purposes
3. IP Addresses
We use IP addresses to analyse trends, track users' movement, and
gather broad demographic information for aggregate use. IP addresses are not
linked to personally identifiable information.
Cookies are small files that are often created when you visit a
website, and which are stored in the cookie directory of your computer. A cookie
often includes an anonymous unique identifier. Cookies do not damage your
computer. Each website can send its own cookie to your browser if your browser's
preferences allow it, but to protect your privacy your browser only permits a
website to access the cookies it has already sent to you, not the cookies sent
to you by other sites. You do not have to accept cookies. You can decide if you
want to accept cookies by changing the settings on your browser to either accept
all cookies, reject all cookies, or notify you when a cookie is set. Switching
off cookies will still allow you to view the majority of content on our site,
although it may restrict your use of our interactive
There are two types of cookie. Persistent cookies remain on your
computer for a specified time. We use persistent cookies to:
- identify that a registered user has returned
- collect information for use
as described above.
Session-specific cookies are deleted when you leave the website.
We use session-specific cookies to:
- hold the information given while using an interactive tool on the website
your details when you are logged into the site
- hold your search criteria while
you are carrying out a search of the website
- collect information for use
as described above
interaction with users. We also employ it to collect web usage information for
the purposes described above.
Disclosure of information
We will not sell, rent or disclose your information to any third
do not transfer your personal information outside of the European Economic
Linking to other websites
This website contains links to many other websites. Anonymous
visit or session information may be passed to other websites for the web usage
information purposes described above. None of this information can be related to
an individual user of the website. The operators of other sites may collect
information from you which will be used by them in accordance with their own
data protection policy.
responsible for the privacy practices within any other websites. You should
always be aware of this when you leave this website and we encourage you to read
the privacy statement on any other website that you
We use technologies and security measures to safeguard your
information and keep strict security standards to prevent any unauthorised
access to it.
Changes to this policy
place an updated version on this page. Regularly reviewing this page ensures
that you are always aware of what information we collect, how we use it and
under what circumstances, if any, we will share it with other parties. You
have visited it in the past. This ensures that you will be aware of any
If your use of this site falls under the Data Protection Act as a
personal user, you have a right to request a copy of any information held about
you. If you wish to do this, please contact us, explaining that your interest is
to review your personal information. Except where the law obliges us to keep
your data, we will ensure that your data is gathered and/or purged from the
servers. We will need to receive appropriate identification that proves you are
the correct person to request the information.